The best UX research methods for the 3 major product development phases

When teams ask me what type of Ux research method I would recommend, I usually ask one very important question in return: What stage are you at in the development process? Depending on the answer I recommend one method rather than another.

For many people Ux research is synonym of usability testing and in fact it has become one of the most popular UX methods. It is a valuable tool. It isn’t however always the most suitable.

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Ethnography and design: get to know your users real good

Ethnography and design evolved in different contexts and with different concerns. The ethnographer’s mission is to understanding human behavior, the designer’s mission is to create artifacts that support human activities. Ethnographers spend their time in the field to study human behavior while designers are more interested in testing and evaluating their designs. But they also should … Continue reading Ethnography and design: get to know your users real good

Ethnographic research explained in less than 5 minutes

Ethnography is an increasingly popular technique in product development which grew out of the field of anthropology. Sometimes it is referred to as observational research, a term which describes the method very well. Ethnography (from Greek ἔθνος ethnos “folk, people, nation” and γράφω grapho “I write”) is a research method designed to explore cultural phenomena. The researcher studies beliefs, norms, behaviour of a … Continue reading Ethnographic research explained in less than 5 minutes